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Terms and Conditions » Magnus Homes 2022-04-05

Glen Fuels Magnus™ Monitors Homes

This contract is applicable to a standard, domestic, oil tank no greater than 3,000 litres in capacity (larger tanks fall into a commercial category and are priced on application).  

All aspects of Glen Fuels Magnus™ Homes are contingent on you operating within terms for the Minimum Term. 

Contract Duration

  • Minimum Term 36 months.

Device Ownership

  • You are given complimentary use of the Magnus™ Monitors unit for the duration of the Minimum Term of 36 months.
  • Unless you buy the Magnus™ Monitors unit outright, it remains the property of Glen Fuels. If you do not purchase the Magnus™ Monitors unit from Glen Fuels during or after the Minimum Term, Glen Fuels reserves the right to remove the Magnus™ Monitors unit and/or cancel the Service in the event of failed direct debits or if you cancel or breach this agreement. 

Installation Fee

  • Installation of the Magnus™ Monitors unit onto a plastic (bunded or single skin) tank, stored under normal tank storage conditions, is charged at €30.00.
  • Installation of Magnus™ Monitors unit onto a steel tank is subject to a site survey and is priced on application. 
  • All installation fees must be paid prior to installation. 

Annual License Fee

  • This is paid annually by direct debit.
  • This fee syncs the Magnus™ Monitors unit with the app, enables Glen Fuels remote tank monitoring and facilitates priority oil deliveries.

Late/Non-Payment

  • When we have received the first Annual License Fee payment, we will schedule installation of Magnus™ Monitors unit and activation of the Glen Fuels Magnus™ Monitor System.
  • We reserve the right to charge a €20.00 administration fee in the event of a default of a direct debit payment. 

Magnus™ Monitors App

  • You have free use of the app for the Minimum Term. 

Damage to Device

  • You, or a third party, must not interfere with or cause obstruction to the Magnus™ Monitors unit as you will be liable for full replacement and/or repair costs. If an engineer is required to visit your property after installation, our call-out rates will apply.
  • If the Magnus™ Monitors unit becomes defective during the Minimum Term, we will repair/replace the Magnus™ Monitors unit at no cost to you.

Data Signal

  • Magnus™ Monitors unit installation is subject to network coverage availability at the installation location. The service is contingent on the reliability of the data service provider in that geographical location at any given time. Glen Fuels and Magnus™ Monitors are not the data service providers. 

Technical Support

  • In the event of a technical issue with the Magnus™ Monitors unit or app, please contact your local Glen Fuels depot. 

Moving House

  • If you are moving house, you must notify Glen Fuels immediately so that we can remove the Magnus™ Monitors unit.

Cancellation

  • At the end of the Minimum Term, this service will automatically roll over into another Minimum Term contract. To stop the direct debits rolling into another Minimum Term contract, we require 30 days' written notice from you. Our email address is monitoring@glenfuels.com
  • To cancel Glen Fuels Magnus™ Homes, we require 30 days’ written notice from you at any time during the Minimum Term contract. 
  • After the initial cooling-off period of 30 days, we do not offer a refund on the Annual License Fee. 
Gift Vouchers

Gift Vouchers

The Glen Fuels gift voucher is the ideal gift for:

Christmas, Mother's Day, Father's Day, house warming, birthday, get well soon, new baby and christenings. 

Redeemable in all depots, the heating oil gift voucher is very popular.

Purchase from your local Glen Fuels depot.

Every Drop, Delivered

Every Drop, Delivered

The technology on the Glen Fuels trucks ensures that every drop of oil ordered is delivered. 

Delivering Nationwide

Delivering Nationwide

  • Range Cooker Additive
  • Lubricants
  • AdBlue
  • Oil Tanks
  • Diesel Storage Tanks
  • Magnus™ Monitors

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