Terms and Conditions » Budget Plan 2021-03-04

Glen Fuels Budget Plan T&Cs:

• Applications are subject to approval by the Glen Fuels accounts department.

• First order of €500 or 500 litres (paid in full).

• Direct Debit of minimum €120 is called on the 5th or 20th of each month, based strictly on an average annual usage of 1,300 litres. The recommended monthly direct debit amount is calculated by the credit control department on receipt of application.

• All deliveries are capped at 500 litres. To order a higher value, you are required to (a) have sufficient credit on account, (b) pay the difference when placing the order, or (c) increase the Direct Debit if there are enough months left in the Budget Plan year.

• The price you pay is the list price quoted on the day of delivery.

• Budget Plan customers are required to buy their heating oil from Glen Fuels.

• The Budget Plan fiscal year runs from July 1st to June 30th. The account must be balanced by June 30th each year. The Budget Plan will roll into the next year if you do not cancel before June 1st each year. 
   
• You may join the Budget Plan at any stage. The monthly direct debit will be calculated pro-rata. This means the amount you sign up to when completing the application form may be subject to change at the recommendation of our accounts department.

• A returned Direct Debit will be notified to you by email and you will be required to phone our office with a credit/debit card payment. Glen Fuels reserves the right to apply a €20 admin fee for failed direct debits, which will be collected at the next payment date. If Direct Debits are routinely returned, Glen Fuels reserves the right to cancel the Budget Plan and its benefits. 
   
• You have the right to cancel your SEPA Direct Debit for Budget Plan at any time by writing to Glen Fuel Services Ltd. and informing your bank, building society, or credit union with 30 days notice

Glen Fuels Magnus™ Monitors System

If you do not wish to receive this System, please email monitoring@glenfuels.com

The Glen Fuels Magnus™ Monitors System is contingent on you operating the Budget Plan account within its terms for the Minimum Term of 36 months from the date of the Magnus™ Monitors unit installation.

• Device Ownership
  You are given complimentary use of the Magnus™ Monitors unit for the duration of the Minimum Term of 36 months. Unless you buy the Magnus™ Monitors unit outright, it remains the property of Glen Fuels. If you do not purchase the Magnus™ Monitors unit from Glen Fuels during or after the Minimum Term, Glen Fuels reserves the right to remove the Magnus™ Monitors unit and/or cancel the Budget Plan and Glen Fuels Magnus™ Monitors System in the event of failed direct debits or if you cancel the Budget Plan.
   
• Data Signal
  Magnus™ Monitors unit installation is subject to network coverage availability at the installation location. The Service is contingent on the reliability of the data service provider in that geographical location at any given time. Glen Fuels and Magnus™ Monitors are not the data service providers.
   
• Damage to Device
  You, or a third party, must not interfere with or cause obstruction to the Magnus™ Monitors unit as the you will be liable for full replacement and/or repair costs. If an engineer is required to visit the property after installation, Glen Fuels call-out rates will apply. If the Magnus™ Monitors unit becomes defective during the Minimum Term, Glen Fuels will repair/replace the Magnus™ Monitors unit at no cost to you.
   
• Technical Support
  In the event of a technical issue, please contact your local Glen Fuels depot.
   
• Moving House
  If you are moving house, you must notify Glen Fuels immediately so that the Magnus™ Monitors unit can be removed from the property.
   
• Annual License Fee
  This fee is not applicable to Budget Plan customers. This fee syncs the Magnus™ Monitors unit with the app, enables Glen Fuels remote tank monitoring and facilitates priority oil deliveries.
   
• Magnus™ Monitors Installation
  There is no fee for installation of the Magnus™ Monitors unit onto plastic oil tanks for Budget Plan customers. Steel tank installations are priced according to site inspection (this fee also applies to Budget Plan customers). The Monitor is installed after the 1st order and direct debit have been paid in full.