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FAQs

Does Glen Fuels have online prices?

Glen Fuels oil prices change daily according to market activity. Please contact your dedicated Glen Fuels agricultural sales representative directly. 

Does Glen Fuels sell reliable oil?

Since opening our doors in 1986, Glen Fuels has been buying oil from what is today known as Circle K.

Prior to this, it was called Topaz, Statoil and Shell. 

All our fuels are of the highest grade possible and they are all fully traceable. 

How much does 500 litres heating oil cost?

The Glen Fuels kerosene and gas oil prices change daily according to market activity.

I have eight inches of oil in my tank, will I run out tonight as it’s very cold?

You should not run out of oil tonight. You may run out depending on the distance from your tank to your burner, the height differential from your tank to the burner and the capacity of your tank. You should contact your local depot for a delivery as quickly as possible.

What is the difference between Winter Fund and Budget Plan?

Winter Fund allows you to make small, regular or ad-hoc savings to your Glen Fuels heating oil account. 

Budget Plan requires you to make a monthly payment of €120 minimum.

What is the price of marine diesel today?

The Glen Fuels marine diesel price changes daily according to market activity.

What is Winter Fund?

The Glen Fuels Winter Fund is a heating oil savings account (no hidden costs, no interest).

What time will the driver be with me?

We contact the driver on your behalf and ask for an ETA.

Where are the 24 hour truck stops in Ireland?

Glen Fuels Kilmacanogue and Glen Fuels Rosslare depots have fast-filling road diesel pumps which are open 24/7. 

Can I get a marine diesel fill tomorrow?

Glen Fuels can arrange next day delivery of marine fuel to boats in ports and harbours throughout Ireland. 

How long is the hose?

The hose is 50 metres long.

How much does 1000 litres of heating oil cost?

To buy 1,000 litres of gas oil or kerosene works out better value than buying 500 litres. 

The concept is the same as buying any product in bulk. 

I got a delivery but my heating will not come on, what can I do?

Your system may have an air lock, which means that the system has to be bled.

Our drivers will endeavour to do this for you but may not be able to re-start the heating system as there maybe another issue with your burner. We will recommend a heating engineer to look at the system for you.

What are the Glen Fuels agricultural opening hours?

The Glen Fuels sales representatives and oil delivery drivers are very accommodating to Glen Fuels agricultural customers in terms of availability and delivery. 

Can the driver bleed my boiler?

Yes. We facilitate this request, where possible.

If we're unable to do bleed your boiler, we will recommend a qualified heating engineer.

How do I apply for a commercial Glen Fuel Card?

To apply for the commercial use Glen Fuel Card, click here or visit www.glenfuelcard.ie 

How do I apply for a commercial Glen Fuel Card?

To apply for the commercial use Glen Fuel Card, click here or visit www.glenfuelcard.ie 

Is there a truck stop in Arklow?

Glen Fuels Arklow has a state-of-the-art truck refuel facility with space to maneuver tankers. 

Is there a truck stop in Arklow?

Glen Fuels Arklow has a state-of-the-art truck refuel facility with space to maneuver tankers. 

What agricultural products does Glen Fuels sell?

The Glen Fuels agricultural products include SFGO, AdBlue, lubricants, oil tanks, diesel storage tanks, and Magnus™ Monitors. 

Can you recommend someone to bleed my boiler?

Your local Glen Fuels depot will be able to recommend someone to bleed the boiler. 

The boiler must be bled after an oil runout. To avoid this, please ask you Glen Fuels depot about:

  • Our free automatic topup service
  • Magnus™ Monitor for homes, businesses and farms

Does Glen Fuels deliver to the agricultural sector on a Saturday?

Yes, Glen Fuels delivers to food producers on Saturday mornings throughout the year. 

Is Winter Fund the best product for me?

Winter Fund is ideal if: 

  • You usually order 200-500 litres of oil
  • You use less than 1,000 litres of oil per year
  • You are in receipt of social welfare, disability or heating allowance payments
  • You would like to save money to your heating oil account when you have it

Can agri customers get a Glen Fuel Card?

Yes, agricultural sector companies can apply for the commercial use Glen Fuel Card. 

Does Glen Fuels have truck stops?

Glen Fuels has a network of truck refuel sites at our depots in Kilmacanogue, Arklow and Rosslare. 

Is there a truck stop on the N11 southbound?

Glen Fuels Kilmacanogue is the only truck refuel southbound on the N11.

It has two fast filling road diesel pumps for trucks/vans, one AdBlue pump and one agri diesel pump. 

What is your minimum quantity delivered?

Our minimum order is 200 litres.

Do you deliver to Waterford and Kilkenny?

Yes, we deliver oil to farms, businesses, houses and fishing vessells in East Waterford and South Kilkenny.

To schedule a delivery or to make an enquiry, please contact our New Ross depot.

Do you sell gift vouchers?

Yes, we sell gift vouchers.

  1. You can purchase an e-voucher on our online shop Glen Fuels Store
  2. You can purchase a physical voucher from your local depot which is redeemable in any Glen Fuels depot against any glen Fuels product.

How do I apply for a personal use fuel card?

To apply for the personal use Glen Fuel Card, click here or visit www.glenfuelcard.ie 

How much do I save on Winter Fund?

If you choose the direct debit option, we require a minumum monthly saving contribution of €20. 

Alternatively you may contact the depot with card/cash at your convenience - there is no minumum savings amount for this option. 

Do you sell and install home heating oil tanks?

We sell single and double skin home heating oil tanks. 

We work with a number of OFTEC registered installers.

 

How much oil does a standard modern house?

This depends on the efficiency of the boiler and whether it is serviced regularly, which is a must.

If you look after your boiler, it will use approximately €1,300 per year worth of oil.

This figure can be halved if you install a newer condensing boiler.

What is the minimum Glen Fuels Budget Plan payment amount?

The monthly direct debit is currently a minimum of €120 per month, calculated pro-rata from July 1st to June 30th. 

The initial order is €500 for that monetary value of heating oil. 

There is no charge for the Glen Fuels Magnus™ Monitor system. 

Do I get priority delivery?

Budget Plan customers who take advantage of the free Glen Fuels Magnus™ Monitor System receive priority deliveries.

This ensures you will not run out of heating oil in the event of lockdowns or extreme weather conditions. 

What size are Glen Fuels lorries?

Glen Fuels trucks and tankers can transport up to 40,000 litres per delivery.

Are there freebies for Glen Fuels Budget Plan customers?

All Glen Fuels Budget Plan customers receive the Glen Fuels Magnus™ Monitors System free of charge. 

The RRP on this system is €395 for the first three years. 

  • Free Magnus™ Monitor*
  • Free Magnus™ Monitor Installation 
  • Free Glen Fuels Monitoring Service
  • Free Magnus™ Monitor App
    • Oil tank level
    • Daily usage
    • Order online
    • Notification of sudden drop in oil level
  • Free Glen Fuels remote oil level monitoring
  • Free Priority Oil Deliveries

Can I spread heating oil payments?

The Glen Fuels Budget Plan allows you to pay a set amount each month.

Can I tell how much is in my oil tank at any time?

The most accurate means of checking the oil level in your tank is with the Magnus™ Monitor.

Magnus™ Monitor is accurate to -+ 1cm and the information is sent to an app on your phone. 

Magnus™ Monitor is free for Budget Plan customers; available at a reduced rate for Magnus™ Homes customers; and available to buy outright

 


 

How long will 500 litres of heating oil last?

The answer is: every house is different!

Every house is of a different size, build quality, insulation quality and most important of all, air temperature preferences differ from one person to another.

We find that our average customer requires 500 litres in September, December and in the Spring.

I am moving my tank. Can you pump out the oil that's in it?

Unfortunately due to health and safety legislation we are not authorised to pump out oil. We do however have a panel of subcontractors who can perform this service for you.

Is a notification sent when running low?

In order to receive notification that it's time to top-up, you must login to the Magnus App and set the threshold.

We recommend setting it to between 20-30%. 

 

 

What are the benefits of Glen Fuels Budget Plan?

Each month you know exactly how much you are paying towards your heating oil bills.

This means that you can budget for life's other essentials, emergencies and luxuries. 

You can continue to work with us to secure the best price for your top-ups. 

What is the Difference Between Kerosene and Heating Oil?

Kerosene is one type of heating oil. The other type of heating oil is called gas oil. Never mix the two. Always put the correct heating oil into your heating oil tank.

Where does Glen Fuels deliver marine fuel?

Glen Fuels can arrange delivery of marine fuel to ports and harbours througout Ireland. 

 

Can I buy packaged AdBlue?

You can buy packaged AdBlue from Glen Fuels for collection or delivery nationwide. 

Packaged AdBlue is also available at Glen Fuels branded service stations on the Circle K network nationwide. 

If you have a Glen Fuel Card, you receive up to 10% off packaged AdBlue at Circle K company owned company operated sites. 

Is there a sign-on fee for Glen Fuels Budget Plan?

When setting up the Glen Fuels Budget Plan account, you are required to pay the first 500L fill in full. 

Can I buy AdBlue at the pump?

Yes, Circle K sells AdBlue at the pump at selected sites. 

If you have a Glen Fuel Card, you will receive 10% off the pump price at participating sites. 

Can I pay by direct debit?

A lot of our commercial customers pay by direct debit: 

  • Road diesel
  • Lubricants
  • Marine Fuel
  • Glen Fuel Card
  • Magnus™ Monitors Business
  • AdBlue

Do you have spec sheets?

Please download our spec sheets here.

What commercial products does Glen Fuels sell?

  • Road diesel
  • AdBlue
  • Marine fuel
  • Commercial lubricants
  • Commercial fuel card (sole traders, SMEs, corporations)
  • Magnus™ Monitors Business
  • Truck refuel network

What is Magnus Monitors Business?

Magnus™ Monitors Business can be installed onto metal and plastic tanks on-/off-site:

  • Eliminate oil run-outs
  • Eliminate costly downtime
  • Always know how much oil is in the tank(s)
  • Always have oil in the tank(s)

Can I get cheap AdBlue?

If you hold a Glen Fuel Card, you can avail of discounted AdBlue at company ownerd company operated sites nationwide:

  • 10 cent per litre off AdBlue pump price 
  • Up to 10% off packaged AdBlue 

Are heating oil and road diesel the same?

Road diesel is not the same as home heating oil.

Heating oil is either kerosene or green diesel depending on the heating system.

Road diesel is known as white diesel and must be used in diesel vehicles that use the road network with the exception of agricultural machines which can use green diesel.

Green diesel is used in diesel engines that work off road .

What is Red Diesel?

Red diesel no longer exists in Ireland. We changed from red diesel to green diesel many years ago. The difference between green diesel and red diesel is the colour of dye that is put into the fuel.
 

What is D.E.R.V fuel?

D.E.R.V or road diesel (auto diesel) is a diesel fuel that is unmarked and used for mechanical propelled vehicles that use the public roads in Ireland.

What is the Difference Between Gas Oil and Diesel?

The difference between diesel (D.E.R.V) and gas oil is that diesel is for road use and gas oil is for off road and marine use.

 

 

What is AdBlue?

AdBlue is a mixture of urea and deionized water and its injected into the exhaust gases to reduce the harmful emissions.

What happens if I run out of AdBlue?

Most cars will give a warning well in advance of this happening but if you continue to drive without topping up, the vehicle will refuse to start.

What is the shelf-life of AdBlue?

AdBlue has a shelf-life of approximately 18 months if stored in the right conditions.

 

 

Is the Glen Fuels Magnus™ Monitor System installation Covid-19 Safe?

Yes, we install the Glen Fuels Magnus™ Monitor System without coming into contact with you or your loved ones.

What Size Heating Oil Tank Can Take the Glen Fuels Magnus™ Monitor System ?

The Glen Fuels Magnus™ Monitor System is suitable for all size liquid storage tanks (oil, water, milk, liquid feed). 

 

How is the Glen Fuels Magnus™ Monitor System Fitted to the Tank?

During installation, Magnus™ Monitor is applied to the top of the heating oil tank with a polyurethane and silicone, weather-proof adhesive. 

 

What if the Glen Fuels Magnus Monitor System Stops Working?

If the Monitor becomes defective during the Minumum Term we will repair or replace the Monitor at no cost to you.

If you, or a third party, have interfered with the Monitor, causing damage, interference or obstruction, you will be liable for the full repair/replacement costs.

Does the Glen Fuels Magnus™ Monitor System Protect Against Heating Oil Theft?

Yes, the Glen Fuel Magnus™ Monitor System sends out "theft" and "unnoticed leak" alerts.

Who Installs and Maintains the Glen Fuels Magnus™ Monitor System on My Heating Oil Tank?

Glen Fuels installs the Glen Fuels Magnus™ Monitor System to liquid storage tanks (oil, water, milk, liquid feed).

What does Glen Fuels Budget Plan do?

The Glen Fuels Budget Plan eliminates big heating oil bills by spreading the cost of heating oil evenly over a 12 month period. 

The Budget Plan fiscal year runs from 1st July - 30th June and the monthly direct debit is calculated pro-rata. 

How much does Glen Fuels Budget Plan cost?

The Glen Fuels staff will calculate how much oil you use during a 12 month period. 

This usage determines the monthly payment amount. 

The Budget Plan fiscal year runs from 01st July to 30th June and monthly amounts are calculated pro-rata. 

Does Glen Fuels Budget plan require a security deposit?

There is no security deposit required for the Glen Fuels Budget Plan.

An initial order to the value of €500, or higher if required, is paid for on delivery and the Budget Plan will commence the following month.

When can I sign-up to Glen Fuels Budget Plan?

The Glen Fuels Budget Plan officially runs from July 1st – 30th June each year.

You can sign up anytime during the year and the monthly direct debit payment will be calculated pro-rata.

Who installs the Glen Fuels Magnus Monitor?

A Glen Fuels contractor will install the Magnus™ Monitor to metal and plastic tanks. 

When is the Glen Fuels Budget Plan direct debit called?

You instruct us to call the direct debit on either the 5th or 20th of each month.

Will I receive statements for Glen Fuels Budget Plan?

Customers that provide an email address, receive a monthly statement.

Where we do not have an email address, we post out a statement twice a year.

How much does heating oil cost on the Glen Fuels Budget Plan?

The price you pay for heating oil is the price quoted on the day of delivery.

Can I cancel the Glen Fuels Budget Plan?

You may cancel the Glen Fuels Budget Plan at any stage by advising Glen Fuels and your bank, in writing, of your intention to do so.

You will be required to pay any outstanding debit balance on your account.

What Is the Difference Between Bunded and Single Skinned Oil Tanks?

There are two types of oil storage tanks. 

Single skinned oil tanks have one layer of plastic, in which the oil is stored. Some county councils have banned single skinned tanks. Some insurance companies will not pay out if a single skin tanks leaks. 

A bunded oil tank can be thought of as a tank within a tank, as it has two layers of plastic. This offers double the protection for the oil within your tank, reducing the risk of leaks causing ground or building contamination.


 

What is the lifespan of an oil tank?

We recommend considering a replacement after 10 years. Depending on the tank's location (exposure to sun and the elements) and how it has been treated by its owners, the tank may have a longer or shorter lifespan. 

We recommend that you get your oil tank rechecked by an OFTEC certified installer once a year for possible signs of rust, pipe clogs or oil inefficiency. This can be carried out in conjunction with your boiler service.

What size oil tank should I buy?

When buying an oil tank, we recommend you consider: how much oil you use each year, how much outdoor space you have, the number of family members, how often you use the heating and immersion each day, etc.

Normally, residential heating oil tanks are sized 900-1,250 litres with an allowance of 500 litres per bedroom is a good point of reference. The average Glen Fuels customer will use 1,300 - 1,500 litres of heating oil per year. 

Oil tanks for commercial or industrial use will require substantially larger capacity.

If you are unsure about the size you need, please contact your local Glen Fuels depot. 

Can I monitor my oil tank remotely?

The Glen Fuels Magnus™ Monitor System is a remote 24/7 oil tank monitor which sends reports to your phone or tablet and to Glen Fuels. 

This system will notify you and Glen Fuels of a sudden drop in the oil level, which might indicate theft or leak. It also notifies you when it is time to top-up the tank.

The Glen Fuels Magnus™ Monitor System is applicable to houses, businesses and farms all over the world. 

How do I protect my oil tank against theft?

To discourage oil theft from your tank:

  • Hide the tank behind a screen (never plant shrubs or ivy to conceal an oil tank)
  • Apply locks to all caps and vents
  • Install the Glen Fuels Magnus™ Monitor System which will send an alert to your phone and to Glen Fuels if there is a sudden drop in the oil level.   
  • If the tank is in a holiday home, keep the oil level low enough and schedule regular small drop top-ups. 

What is on an oil tank installation checklist?

Before installing a new oil tank, consider the following points:

  • Proposed location of the tank should be a level and solid foundation with safe accessibility for the delivery driver.
  • Follow correct installation steps to maintain tank warranty.
  • Remove and dispose of an old oil tank in an environmentally friendly way.

Is an oil tank flame retardant?

Oil and plastics are fire hazards. It is not possible to make oil flame retardant. 

Always keep fire well away from an oil tank. Position the oil tank on a slightly raised area of ground. An oil tank should always be located at least 1.8m from the nearest non-fire rated building or, if not possible, a 30-minute firewall is required, which must extend 0.3m above and beyond both ends of the tank.

How do I maintain and service my oil tank?

As a homeowner, landlord or tenant you are responsible for ensuring the oil tank on your property is fit for purpose. Checks and repairs should be carried out at least once a year. 

We recommend an annual oil tank inspection which looks for rust, damage and cracks, and which ensures all mechanisms and tank gauges are working correctly. If in doubt, please contact an OFTEC certified installer to carry out a professional inspection and service. This can be done at the same time as the annual oil boiler service. 

Oil tanks should be cleaned out every 3-5 years, depending on household size and tank use.

Should I clean my oil tank?

We recommend the oil tank is cleaned out once every 3-5 years, depending on household size and tank use.

This should be done by an OFTEC certified professional who is able to remove and replace oil (unless the tank is empty), dispose of the oil tank contents safely and legally, and bleed the boiler. 

What is a bunded diesel tank?

Bunded (or double walled) is the technical term for a tank within a tank design. The Kingspan Titan bund is designed to catch at least 110% of inner tank contents in case of failure of the inner tank or overspill.

How and where should I store diesel fuel?

The diesel tank should be delivered ready for installation. It should be installed on a concrete levelled base. Electrical connections must be completed according to local regulations by a qualified electrician.
 
The diesel tank should be positioned at least 10 feet away from a residence, under cover and out of direct sunlight to avoid water pooling on top of tank and evaporation of the product.
 

Can I store diesel in a plastic container?

Diesel should be stored in a specialist tank designed for storing diesel.

At Glen Fuels we always recommend a bunded diesel storage tank. 

 

Is it safe to transport diesel, and what are the options?

Under the European Agreement on the International Carriage of Dangerous Goods by Road (ADR), diesel is limited to a maximum transportation limit of up to 1,000 litres. A suitable, sealed container should only be used when transporting diesel.
 

What size diesel tank do I need?

The size of your fleet size, mileage and industry will determine the correct tank size to service your commercial vehicles.

For assistance, please contact your local Glen Fuels depot as we have been delivering diesel to commercial customers for more than 35 years. 

How often should my diesel tank be serviced?

Diesel tanks should be serviced annually. Consumable parts should be services as soon as you notice wear and tear. 
 

What are the benefits of the Glen Fuel Card?

The Glen Fuel Card is accepted nationwide at Glen Fuels and Circle K sites:

  • Discounted petrold, diesel, AdBlue, lubricants and car wash

  • Suitable for personal and business use

  • Applicable to motorcycles, cars, jeeps, vans, trucks and lorries

  • Cash free payment at the pump

  • Direct debit payment

  • Cash-flow control

  • Pin security

  • No minimum usage

Where can I use Glen Fuel Card?

The Glen Fuel Card is valid at:

What are the disadvantages of the Glen Fuel Card?

As the Glen Fuel Card offers discounted but traceable petrol and diesel to all motorists at more than 420 Circle K and Glen Fuels sites nationwide, we are unable to find a single disadvantage. 

What is the best fuel card in Ireland?

We believe the Glen Fuel Card is the best independent fuel card in Ireland.

  • Discounted petrol, diesel, AdBlue and lubricants
  • No hidden fees
  • Price transparency

How does Glen Fuel Card work?

A Glen Fuel Card looks and works like a credit card (without the Government tax).

You fill your tank, insert the card and key in your pin number. 

Each week you receive a detailed invoice which details the discount that has been applied to your account. 

The total amount spent is then taken by direct debit (weekly for personal use and fortnightly for commercial cardholders).

What is home heating oil?

Kerosene and gas oil are known as home heating oil.

At Glen Fuels we sell both kerosene and gas oil to our home heating customers.

It is important you know which fuel your home heating system requires. 

What is spot price?

Spot Price is the market oil price on the day of delivery.

Spot price fluctuates in response to global political and economic activities.

Can I mix kerosene and heating oil?

Kerosene is heating oil. If your heating system uses kerosene, you must never mix it with another fuel.

Do you sell home heating oil near me?

Glen Fuels delivers home heating oil to all areas in South Dublin, Co. Wicklow, Co. Wexford, East Waterford, South Carlow and South Kilkenny.

What is OFTEC?

OFTEC establishes the standards for competence within the domestic oil heating and cooking industry by ensuring the quality of the people and businesses working in this industry in the UK, the Republic of Ireland and Europe.

  • Promote excellence by setting standards for manufacture, installation and maintenance of oil-fired appliances for domestic use;
  • Produce technical information for the installation and/or commissioning of oil boilers, oil storage tanks and related equipment;
  • Publish technical standards for domestic oil heating equipment;
  • Issue OFCERT© certificates to validate products manufactured in accordance with the OFTEC standards;
  • Represent the views of the members to UK and Irish Governments, to the European Commission, to the Building Research Establishment, British Standards Institute/CEN (the European Committee for Standardisation), the Environment Agency and to other bodies;
  • Provide recognised training and assessment of installers through OFTEC-approved centres for training and maintains a register of technicians under the competent persons scheme'
  • Inform consumers and technicians about the benefits of using oil (kerosene and bioliquids).
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Gift Vouchers

Gift Vouchers

The Glen Fuels gift voucher is the ideal gift for:

Christmas, Mother's Day, Father's Day, house warming, birthday, get well soon, new baby and christenings. 

Redeemable in all depots, the heating oil gift voucher is very popular.

Purchase from your local Glen Fuels depot.

Reduce Energy Costs

Reduce Energy Costs

  • Insulation
  • Oil and Renewable Central Heating
  • Energy Rated Appliances
  • Kick the Car to the Curb
  • Generate Your Own Energy
  • The Cost of the Little Red Light

To download your FREE Glen Fuels eBook, click here.

Every Drop, Delivered

Every Drop, Delivered

The technology on the Glen Fuels trucks ensures that every drop of oil ordered is delivered.